1. Timeframe

• Customers can request a replacement within 7 days of receiving their order.

2. Conditions for Returns

• Items must be unworn, undamaged, and returned in their original packaging.
• Ensure all tags, labels, and accessories are intact.

3. Refunds or Store Credit

• Refunds are provided only in terms of replacements or store credit.
• We do not offer direct monetary refunds.

4. Shipping Costs

• If the return is due to an error on our part (e.g., wrong item shipped, defective product), we will cover the return shipping charges.
• For other return reasons, customers are responsible for return shipping costs.

5. Damaged or Defective Items

• If you receive a damaged or defective item, please report it immediately upon receiving the shipment. Claims made beyond 7 days of delivery may not be eligible for return.

6. International Orders

• We accept returns for international orders. Customers are responsible for ensuring the items meet the stated return conditions.

7. Proof of Purchase

• To process your return, you must provide proof of order and payment receipt.

8. Exceptions

• No product categories are exempt from returns, provided the conditions above are met.